Shipping Policy

Processing Time

Orders are processed within 3–5 business days, excluding weekends and holidays.

Shipping Time

Shipping times vary based on location and carrier. Tracking information will be emailed once your order ships.

Lost or Delayed Packages

Dr. Mama OT is not responsible for delays caused by the carrier. If your package is marked delivered but not received, please contact the carrier directly.

Damaged or Incorrect Orders

Please notify us within 7 days of delivery if your order arrives damaged or incorrect.